How do I know if my order went through correctly?

If you had a problem during checkout, or never received a confirmation email from us, here is a super easy way to check if your order was placed or not:

Check Order Status Instantly

Just enter your email address and zip code. It will return any orders associated to you.

If there are no orders shown, that means we don't have the order in our system, please retry your order.

If you are still having problems, make sure your credit card billing information is being entered correctly. You could also try paying with a different credit card, paypal or bitcoin.

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Comments

  • Avatar
    Ingrid

    Hi. I ordered an Eastern Cedar Red Wood Dock and paid for it the same day
    PAYPAL INST XFER 161121 CARVED.COM INGRID PEPLOW
    11/22/16
    $77.99
    which is the only order I've ever placed with y'all I can't find. Maybe paid by different means. I was wondering if you can possibly locate it and confirm!? Thanks much. Ingrid